SHIPPING & RETURNS

You can return your item(s) for a store credit/exchange within 14 days of delivery under distance selling regulations (Unused, all seals intact & in re-saleable condition).

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For faulty items Clarabelle hair boutique can only honour the manufacturer’s stated warranty supplied on all items. In particular please take note of the following:-

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- All warranties only cover replacements and repairs required due to defective materials or construction. They exclude damage or wear due to poor maintenance, accidental damage or misuse.

- All hairdryer warranties for domestic use are for a period of 12 months only, with the exception of the ghd Helios that has a 2 year domestic warranty.

- All hairdryer warranties for professional use are for a period of 6 months. (including ghd hairdryers)

- All Steampods have a 12 month warranty. If a fault is found please call Rowenta 01 – 6774003 (ROI) or 0345 602 1454 (NI) and they will organise a replacement.

- All ghd styling iron warranties (including the unplugged cordless styler) are for a period of 24 months (excluding the Platinum+ which has a warranty of 36 months).

- All ghd returns are tested upon return, If no fault is found the goods will not be replaced. The consumer can appeal directly to ghd tel: 0044 1924 423 400 or email ghd online support www.ghdhair.com.

- A replacement product assumes the remaining guarantee of the original product [for ghd products the remaining guarantee applies or an additional 180 days whichever is longer.]

- All returns must be accompanied by proof of purchase.

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When returning your item(s) please ensure that you include a brief explanatory note which must include your name, order number and reason for return.